Registering for this site allows you to access your order status and history. Just fill in the fields below, and we’ll get a new account set up for you in no time. We will only ask you for information necessary to make the purchase process faster and easier.Create an Account
Revising or Canceling Orders
To revise or cancel an order prior to it being shipped, customers should contact our customer service support team as soon as possible. Typically, there is a 12-hour processing window in which orders can be revised or canceled.
Refunds Regarding Sealed Products
In order to return factory-sealed merchandise contact our customer support team within 48 hours of receipt. Items are non-refundable if the factory seal has been broken. Seller will refund the purchase price, less the shipping charges for all items eligible for return. If the return is being made due to a mistake on the seller’s behalf, the seller is responsible for providing the customer a prepaid shipping label.
Black Men’s Grooming Den Customer Service Guarantee
Every order placed through Black Men’s Grooming Den is fully protected by our Happiness Guarantee; meaning the customer would be fully reimbursed in the event they are not satisfied with the product. Contact our customer service team at email@example.com if you have any questions or concerns regarding your order. We will make every effort to ensure you are satisfied with your shopping experience.