Returns & Exchanges Policy

Order Revisions

Please communicate any order revisions/changes to our support team as soon as possible by emailing them directly at support@evanalexandergrooming.com. Typically orders process within one business day; we want to be sure we can promptly receive and process any revision requests for your order.

Cancellations

We’re happy to cancel your order or remove any products from your order at your request. If you wish to cancel an order, contact our support team ASAP. Include the order number and cancellation request.

If you choose to cancel your order after your order has been processed and shipped, don’t worry! We will provide you with a return label to send the order back once it arrives. Once we receive tracking details on the returned package, we will then process a refund for the entire cost of your order.

HAPPINESS GUARANTEE

Customer satisfaction is important to us at Evan Alexander Grooming. Every order placed is fully protected by our Happiness Guarantee. If you are not satisfied with a product(s), we will fully reimburse you for the cost(s). It’s our priority to ensure our customers are happy with their shopping experience. If you have any questions or concerns, please contact our customer support team directly at support@EvanAlexanderGrooming.com.