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Order Revisions
Please communicate any order revisions/changes to our support team as soon as possible by emailing them directly at support@evanalexandergrooming.com. Typically orders process within one business day; we want to be sure we can promptly receive and process any revision requests for your order.
Cancellations
We’re happy to cancel your order or remove any products from your order at your request. If you wish to cancel an order, contact our support team ASAP. Include the order number and cancellation request.
If you choose to cancel your order after your order has been processed and shipped, don’t worry! We will provide you with a return label to send the order back once it arrives. Once we receive tracking details on the returned package, we will then process a refund for the entire cost of your order.
HAPPINESS GUARANTEE
At Evan Alexander Grooming, your satisfaction is our top priority. That’s why every order is backed by our Happiness Guarantee. If you’re not completely satisfied with your product(s), we’ll provide a full refund within 90 days of purchase.
We’re committed to ensuring you have a positive shopping experience with us. For any questions or concerns, please don’t hesitate to reach out to our customer support team at support@EvanAlexanderGrooming.com.
