What is Beard Oil?

Beard oil is a lightweight serum that contains a mixture of natural oils and antioxidants to reduce irritation, promote a healthy beard/skin, improve luster, and repel beardruff.

What is beard balm?

Beard balm is a utility styling tool that is utilized to protect and condition beards.

How often should I wash my beard?

1-2x a week with the appropriate cleansing beard wash. Over washing diminishes the amount of natural oils and sebum that is needed to maintain healthy beards and leads to dry, unruly, and dull beards.

If you find that you need to wash more than that in a week’s time, incorporate a co-wash on the days you need to cleanse without overdrying.

What is a beard hydrator?

Beard hydrators are a leave-in conditioner that defends against beard breakage and dryness.

How to deal with a patchy beard?

Your beard journey is unique, it’s also a journey. Overall health, diet and water intake all contribute to the health and density of your beard/ hair growth. Some guys with patchy beards have seen success with incorporating the use of a .5 mm derma roller.

Derma rollers have been proven to increase blood flow to dormant hairs under the beard overtime, and stimulates growth. Some men have seen success after 6-8 months of consistent use, while others have not in reducing beard patches.

What is a beard co-wash?

A co-wash is a blend of the words “conditioning” and “washing”. Co-washing can be used as an alternative to standard shampoos. Using a co-wash with a hair conditioner or beard conditioner will help to reduce damage caused by overwashing, while providing a moisture boost to the hair.

What is a beard detox?

A beard detox is a multipurpose deep cleansing and detoxifying mask that aids in improving moisture retention by removing dead skin, and improving beard growth.

What direction should I comb or pick my beard?

For medium to long beards, begin massaging leave-in conditioner and/or serum into hair and scalp to start the detangling process. Afterwards, hair can be combed or picked in any direction. The direction of combing or picking should be conducted at the discretion of the user. This is based solely on the style and preference desired.

Can I use the EA products on a gray beard?

Yes, graying beards tend to feel dryer and loose elasticity. Our beard kits can help put your beard back on track by replenishing moisture and conditioning beard strands no matter the age. We recommend incorporating a beard leave in hydrator and beard rinse conditioner to amp up moisture.

I have beard breakage, what can I do?

Beard breakage is a sign of dryness or damage. Here’s what you can do:

1. Avoid excessive combing, especially while dry.

2. Reduce or eliminate the use of heated styling tools.

3. Get a beard trim every 6-8 weeks to get rid of split ends that turn into beard breakage.

4. Keep beard hydrated by a leave-in beard hydrator 1-2x a day, followed by a sealant like the My Balm or My Serum.

5. Amp up your beard care routine with a beard rinse conditioner.

What steps do I need to follow while caring for my beard?

Check out this handy infographic we put together to get the best out of your beard care routine.

Do these products make my beard grow?

There is no scientific evidence to show that beard products create beard hair. Beard growth starts from the inside out. Our products along with consistent care and taking care of your body from the inside out will assist in your beard journey. Both help to maintain moisture, length retention, and tackle a multitude of problems from beardruff to patchy beards.

Does shaving help my beard grow back faster and thicker?

Shaving does not spur beard growth, nor does it promote thicker hair. It has been proven in several medical studies that shaving is not a contributing factor in the regrowth of hair.

Growing a beard takes patience and perseverance. However, one can increase the rate of beard growth by eating healthy/ exercising, moisturizing facial hair, and utilizing vitamins/supplements.

How do I get rid of ingrown hairs under my beard?

Treating ingrown hairs depends on where they are occurring. If you shave, make sure you’re incorporating a beard pre-shave oil to reduce friction which can result in ingrown hairs and even razor bumps. Ingrown hairs under the beard can be treated with regular exfoliating. Gently exfoliate under the beard 2-3x a week with the use of the MY Face Scrub,

What can I do about my itchy beard?

To mitigate flaking and itching beard should be washed 1-2 times per week with beard wash, maintain beard hydration, and apply My Serum on beard to soothe the skin from new beard growth.

Should I dye my beard?

We recommend using an all natural beard dye to color your beard, Chemical dyes can damage the beard hair, (and in some cases the skin) over time.

Henna King has a great selection of natural henna beard dyes to choose from.

If you choose to dye your beard, keep your beard hydrated with the use MY Beard Conditioner, a rinse conditioner which reduces dryness that can lead to breakage.

I get terrible razor bumps what should I do?

To reduce razor bumps incorporate an alcohol-free aftershave after a haircut or beard trim/shave. Exfoliate with a gentle solution like the My Face Scrub 1-2 days after a haircut or beard trim.

Incorporate an exfoliator in your routine regularly. We suggest 1-2x a week above the beard line, and 2-3x a week under the beard.

What do I do about these bumps on the back of my neck?

Those bumps that may creep up the back of the neck are called mild folliculitis. They can occur when unsanitary clippers or razors are used during a haircut.

Here's what you can do to mitigate bumps on the scalp and back of the neck:

1. Change your diet. Diets high in sugar or saturated fats can lead to mild folliculitis.

2.Ensure that the tools you or your barber are using are thoroughly cleaned between use. Unsanitary clippers can inflame hair follicles after a haircut or beard trim and lead to bumps.

3. Use an alcohol free aftershave after you shave.

4. Exfoliate 2-3x a week to reduce bumps. Do this at least 1 day after a beard trim or haircut.

hat can I do to treat my dry skin?

Dry skin can be soothed with the use of the Normalizing Face Oil.

I have sensitive skin, can I still use these products?

Yes. Our products were formulated for men with sensitive skin in mind.

My skin is discolored due to shaving so often, what can I do to correct this?

We would suggest using an astringent or face toner daily to help brighten the skin.

How often should I wash my hair?

Stick to shampooing 1-2x a week depending on the length of your hair. Overwashing can lead to dryness, breakage, or a flaky scalp. If you find that you have to shampoo often because of your work conditions, or going to the gym, opt for a co-wash (condition only wash) in between shampoo days.

Can women use the My Hair Repair Serum/System?

Yes. The Hair Repair System is formulated for all hair types.

How many drops of the My Hair Repair Serum do I use?

Apply 3-5 drops in the affected area. Press product into scalp while gently massaging into scalp for 2-3 minutes.

How long does it take for me to start seeing results with the My Hair Repair System?

Hair didn’t begin overnight and neither will growth. To put this into context, it takes about 3 months for a single strand of hair to go through its maturation phases. We recommend using products like the Hair Repair System or Hair Repair Serum for at least 120 days, along with new lifestyle habits that affect hair recovery:

1.Get quality sleep a night.

2. Stay hydrated with ½ gallon - 1 gallon of water a day.

3. Eat nutritious foods to give your hair and body the vitamins and minerals it needs to repair itself.

4. Do some form of exercise daily, even if you strive for consistency, not intensity.

Can I use the Hair Repair Serum to get a thicker beard?

The Hair Repair Serum is formulated for the environment on the scalp. To stimulate thicker beard growth, check out the derma roller, a micro needling tool that stimulates thicker hair growth from the inside out.

How often should I shampoo/condition my hair?

With the My Shampoo, recommend shampooing 1-2 times a week and conditioning no less than 2-3 times a week with the MY Conditioner./p>

Can I use the Hair Repair Serum to get a thicker beard?

The Hair Repair Serum is formulated for men who have issues with hair loss and need a natural solution to growing healthy hair back.

Do you ship internationally?

Yes, we ship orders all over the world. All order communication will occur via email, so it’s very important that your email address is current. Please make sure to double-check the shipping address, too. Your phone number is optional, but it helps in case there is a delivery problem.

Are there any other charges, taxes or duties?

You may be subject to import duties and taxes that are levied once a shipment reaches the destination country. The USPS, UPS, DHL, or Black Men’s Grooming Den can not be held liable for any additional charges you may incur. Additional charges for Customs clearance must be borne by you. Black Men’s Grooming Den has no control over these charges and cannot predict what they may be.

Each country has their own Customs regulations that may or may not charge for certain types of merchandise or material included in your order. When ordering from Black Men’s Grooming Den, you are considered the Importer of Record and must comply with all laws and regulations of the country in which you are receiving the goods.

Each order will be accompanied by a Customs form that will document what is in the package and provide a dollar amount of the value of the package. If something is damaged, they will need to know the value of the item(s). You should contact your local Customs office for further information.

How long does it take orders to ship?

Orders take up to 48 hours to ship, excluding Saturday and Sunday. Orders placed after 12pm during the business week will be processed the following business day.

How can I track my order?

Tracking numbers are automatically sent to the email address or text message on file at the time of checkout.

Having issues locating it? Send us an email at support@blackmensbeard.com with your order number.

I didn't receive a confirmation email/text of my order?

Emails and text messages are automatically sent after a purchase is made. Reasons for not receiving a confirmation of your order being received include:

Email address or phone number being invalid/ ending up in spam folders.

Orders not being fully processed due to payment or card issues.

For more information, email our team at support@blackmensbeard.com

Can I cancel/change my order once it is placed?

If a shipment has not been shipped, we can cancel orders for a full refund. We can also edit the delivery address on file. Once it has been shipped, a refund can be issued once goods have been returned. Please review your shipping information carefully before finalizing your order. We are not responsible for incorrectly submitted addresses in orders.

For more information, email our team at support@blackmensbeard.com.

Help! My Package is Lost!

Despite our best efforts, sometimes circumstances out of our control lead to lost packages. We know it is frustrating!

Before contacting us, we would recommend you contact the shipping carrier responsible for your package (USPS, UPS), as they may be able to initiate a search for your package and locate it.

But, if all else fails, please contact us at support@evanalexandergrooming.com

Do you ship to P.O. boxes?

Yes. P.O. box shipments are only valid through USPS

I am currently stationed overseas on a U.S. military base. Can I still order from EvanAlexanderGrooming.com?

Yes. All orders being delivered to a U.S. military address overseas will be shipped via U.S. Priority Mail. Please select AA or AE or AP from the state drop down menu that corresponds to your U.S. military zip code.